RESERVATION POLICIES:
All appointments must be scheduled in advance through our convenient online scheduling system.
Herb Consultations take 60 minutes in the first appointment and 30 minutes for all follow-up appointments.
Acupuncture and Shiatsu Massage treatments last 75 minutes in the first appointment and 60 minutes for all follow-up appointments.
Late Arrivals:
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment.
Regardless of the length of the treatment actually given, you will be responsible for the full session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
CANCELLATION POLICY:
This clinic has a 48-hour cancellation policy. Cancellations made within 24 hours and missed appointments will incur the standard appointment fees. Please make every effort to notify me as far in advance as possible if you are unable to keep your appointment.
I understand that unanticipated events happen in everyone’s life. Illness can come on quickly, family emergencies can yank us out of the yolk of our daily romps, and work can occasionally demand priority over all else. In these cases, I may make an exception for last-minute cancellations.
I am most lenient in such cases if you are able to reschedule your appointment at the time of cancellation.
Patient's rights:
The patient is entitled to receive information about the methods of therapy and techniques used, and the suggested duration of therapy.
The patient may seek a second opinion from another health care professional or may terminate treatment at any time.